Paradyn

Provide managed support, maintenance, development, licensing, hosting and professional services for NTA’s standalone ServiceNow instances. Scope includes administration, configuration, upgrades, incident and problem management, security, reporting, training, licensing, integrations and transition services.

Renew the secure email gateway environment, including the associated software and support services.

Provide fixed voice and VoIP services for the Courts Service, with pricing covering all currently deployed delivery modes: SIP, ISDN and analogue PSTN.

Provide expert installation, operation and commissioning support for bus ticketing and related equipment, including power and communications cables and mounting poles. Commission buses and conduct acceptance tests, advise third-party providers, manage and implement proofs of concept, and quality-check third-party deliverables.

Provide ICT managed services through a reliable, secure and compliant service model, combining on-site and remote support to operate the contracting entity’s information and technology environment.

Provide a cloud-hosted accreditation and certification management software platform for the University of Limerick Business School, including associated services.

Supply, implement and support a dock-door management, messaging and final-mile delivery system for the New Children's Hospital. Functions include dock scheduling, delivery tracking, automated goods identification and routing, returns recording, AGV workflow integration and communication with end users.

Provide support, maintenance and development for the HSE FingerPrint Track and Trace system, which records decontamination and sterilisation processes for theatre tray sets and endoscopes. Support the existing multi-site, on-premises Citrix and Microsoft SQL infrastructure used across HSE-funded organisations.

Provide the Cornerstone platform and required content subscription, including platform and content support and maintenance.

Provide ongoing hosting, maintenance, optimisation, support and development for Skillnet Ireland’s website ecosystem. Work collaboratively to keep the website an effective communications platform, stakeholder engagement tool and gateway to its supports and services.