Flipdish

Provide managed support, maintenance, development, licensing, hosting and professional services for NTA’s standalone ServiceNow instances. Scope includes administration, configuration, upgrades, incident and problem management, security, reporting, training, licensing, integrations and transition services.

Provide a leased managed print solution with hardware, software, consumables, maintenance, support and management of any retained existing printers. Supply, install, configure and commission new devices as needed, and collect and decommission replaced printers.

Renew the secure email gateway environment, including the associated software and support services.

Provide a vendor-hosted, community-supported digital preservation archive that safeguards research libraries’ access to e-journals, e-books and digital collections for participating Irish higher education institutions.

Supply and deliver holographic display systems with the hardware and software needed to operate them. Install and commission wall-mounted, table or fully immersive room displays, train users, and provide ongoing support and warranty maintenance.

Provide expert installation, operation and commissioning support for bus ticketing and related equipment, including power and communications cables and mounting poles. Commission buses and conduct acceptance tests, advise third-party providers, manage and implement proofs of concept, and quality-check third-party deliverables.

Provide ICT managed services through a reliable, secure and compliant service model, combining on-site and remote support to operate the contracting entity’s information and technology environment.

Provide a cloud-hosted accreditation and certification management software platform for the University of Limerick Business School, including associated services.

Supply, implement and support a dock-door management, messaging and final-mile delivery system for the New Children's Hospital. Functions include dock scheduling, delivery tracking, automated goods identification and routing, returns recording, AGV workflow integration and communication with end users.

Provide support, maintenance and development for the HSE FingerPrint Track and Trace system, which records decontamination and sterilisation processes for theatre tray sets and endoscopes. Support the existing multi-site, on-premises Citrix and Microsoft SQL infrastructure used across HSE-funded organisations.