Digiworld

Provide managed support, maintenance, development, licensing, hosting and professional services for NTA’s standalone ServiceNow instances. Scope includes administration, configuration, upgrades, incident and problem management, security, reporting, training, licensing, integrations and transition services.

Renew the secure email gateway environment, including the associated software and support services.

Provide a vendor-hosted, community-supported digital preservation archive that safeguards research libraries’ access to e-journals, e-books and digital collections for participating Irish higher education institutions.

Provide strategic media planning and media buying services to Shannon Group plc.

Provide multimedia design services under a single-party framework agreement.

Deliver digital marketing services for the Stop Food Waste programme, amplifying campaigns, reaching new audiences and increasing engagement. Use targeted digital campaigns informed by EPA behavioural research to encourage food-waste prevention.

Provide ICT managed services through a reliable, secure and compliant service model, combining on-site and remote support to operate the contracting entity’s information and technology environment.

Provide ongoing hosting, maintenance, optimisation, support and development for Skillnet Ireland’s website ecosystem. Work collaboratively to keep the website an effective communications platform, stakeholder engagement tool and gateway to its supports and services.

Provide an integrated human resources information system with outsourced payroll and pension management. Include workforce and people management, performance management, time and attendance, and reporting functionality.

Provide, implement and support a fully hosted cloud-based Finance Management System, including financial accounting, accounts payable and receivable, purchase-to-pay, budgeting and forecasting, project, grant and fund management, publications stock management, reporting, audit trails, document management, electronic approvals and supported integration or data exchange with external systems. Includes implementation, configuration, data migration, testing, training, go-live, hypercare, hosting, licensing, support, maintenance, upgrades and exit services.