ChatBuilder

Supply, maintain and support Citrix DaaS, Virtual Apps and Desktops for approximately 11,000 users, including licensing, cloud services and support for four NetScaler MPX 9200 appliances. Provide priority support, escalation, customer success services, training, professional services and annual health checks as required.

Provide support and maintenance for the Heritage Ireland website and its existing integrations, including incident, request and change management, upgrades, bug fixes, hosting and infrastructure management, technical maintenance, updates and related technical support.

Design, implement and support an integrated examination management ecosystem for TEG, Maynooth University’s Irish-language proficiency examination and certification service. The platform must support examinations covering speaking, listening, reading and writing at CEFR levels A1–C1.

Provide development, implementation, maintenance and operational services for financial IT systems, with profiles focused on SAP-based technology systems.

Provide a leased managed print solution with hardware, software, consumables, maintenance, support and management of any retained existing printers. Supply, install, configure and commission new devices as needed, and collect and decommission replaced printers.

Provide multidisciplinary design and consulting services for Claureen Enabling Road Phase 2, including civil, structural, mechanical and electrical engineering, urban design, quantity surveying and PSDP. The road will enable an initial development of more than 200 homes and support potential further housing development.

Provide an e-learning platform for 200 Revenue ICT staff, with an intuitive catalogue and high-quality learning content on current technologies and industry practices. Regularly review and update content, and provide responsive customer success support in collaboration with Revenue.

Provide, implement and support a national electronic time and attendance system for the retained fire service under a single-party framework agreement.

Provide a vendor-hosted, community-supported digital preservation archive that safeguards research libraries’ access to e-journals, e-books and digital collections for participating Irish higher education institutions.

Inspect and maintain sandblasting and grit blasting equipment across Iarnród Éireann’s Chief Mechanical Engineer network. Services include repairs, breakdown support, consumables, spare parts management and related technical support.