Scientrix

Provide a comprehensive managed service for the NTA’s dedicated standalone ServiceNow instances, including support and maintenance, system administration, configuration and development, upgrades and releases, incident and problem management, security and governance, reporting, training, licensing management, third-party integrations, transition services, hosting, and specialist resources or consultancy as required.

The CRU requires access to an integrated, off-the-shelf software solution comprising Board Governance and Risk Management functionality. The solution may be delivered through a single platform, separate modules, partner components provided that the Tenderer acts as the prime contractor and remains fully responsible for the configuration, delivery, integration, implementation, training, performance, security, support, maintenance and contractual obligations of the complete solution. The complete integrated solution is expected to support approximately 100 users overall, comprising approximately 40 users of the Board Governance functionality and 60 users of the Risk Management functionality.

The HSE is seeking to procure an Enterprise Integration Platform as a Service (EiPaaS) to establish a secure, scalable, governed and reusable national interoperability capability. The platform must support the HSE's current heterogeneous integration landscape and provide a foundation for future digital health transformation. The EiPaaS proposal also supports future compliance and readiness for evolving national and European health data exchange (EHDS) requirements by establishing a controlled and standards-based interoperability foundation. This tender seeks to appoint a suitably qualified and experienced service provider capable of providing a product platform, associated vendor support and establishment of the core capability. This procurement is for the EiPaaS product capability, including software licensing or subscription, vendor support, and the establishment of the core platform capability.