Design Factory

Develop or supply and implement a searchable, open-access digital repository for research by IPA faculty and postgraduate students. Integrate it with IPA Library online services as a permanent public archive.

Provide digital interpretation to help HSE staff communicate with patients and service users with limited English proficiency across acute and community sites. Support routine, low-acuity interactions including registration, wayfinding, enquiries, appointment management, administration and collation of basic clinical details and history.

Provide ArcGIS Online Desktop and Mobile licences and associated maintenance. Ensure uninterrupted operation of the Department’s ArcGIS environment and continued availability of all associated licences and entitlements.

Provide a data security platform for structured and unstructured data, covering discovery, classification, posture visibility, automated exposure remediation, DLP, threat detection, security and risk management, secure AI, compliance, retention and archiving. Integrate with industry tools and demonstrate compatibility with Irish Rail’s existing Microsoft Purview environment; Purview must not be the primary solution.

Provide and configure a cloud-based registrant management system for international qualification recognition, registration and renewal, CPD audits, appeals and registration-related fitness-to-practise processes. Include applicant and registrant portals, payments, an online public register, implementation, migration from CORU’s current system, EEA hosting, training, support and maintenance.

Provide a configurable, pre-existing case management platform to replace Fiosrú’s current systems. The solution must support complaint and investigation case management and generate accurate reports on efficiency, complaint trends and patterns, with related services.

Supply Atlassian cloud services and associated products under a single-party framework agreement.

Provide a configurable, pre-existing case management platform to replace Fiosrú’s existing systems. Configure and deliver the system to support complaint and investigation case management and produce accurate operational reports, including trends and patterns in complaint types.

Design, implement and support an integrated examination management ecosystem for TEG, Maynooth University’s Irish-language proficiency examination and certification service. The platform must support examinations covering speaking, listening, reading and writing at CEFR levels A1–C1.

Provide support and maintenance for the Heritage Ireland website and its existing integrations, including incident, request and change management, upgrades, bug fixes, hosting and infrastructure management, technical maintenance, updates and related technical support.