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Provide managed ICT services through a secure, reliable and compliant service model, using an appropriate blend of on-site and remote support to operate the contracting entity’s information and technology environment.

Provide support, maintenance and development for the HSE FingerPrint Track and Trace system, which records decontamination and sterilisation processes for theatre tray sets and endoscopes. Support the existing multi-site, on-premises Citrix and Microsoft SQL infrastructure used across HSE-funded organisations.

Provide the Cornerstone platform and required content subscription, including platform and content support and maintenance.

Supply, maintenance and support of Citrix DaaS, Virtual Apps and Desktops for approximately 11,000 users. Scope also includes Citrix product and licence support, maintenance of four NetScaler MPX 9200 appliances, priority support and escalation, training, professional services and annual health checks.

Provide ongoing hosting, maintenance, optimisation, support and development for Skillnet Ireland’s website ecosystem. Work collaboratively to keep the website an effective communications platform, stakeholder engagement tool and gateway to its supports and services.

Provide senior business consultancy to support TG4’s management team, with knowledge of the television broadcasting industry. Services are expected to total approximately 60 days per year, spread across the year.

Provide an integrated human resources information system with outsourced payroll and pension management. Include workforce and people management, performance management, time and attendance, and reporting functionality.

Provide, implement and support a fully hosted cloud-based Finance Management System, including financial accounting, accounts payable and receivable, purchase-to-pay, budgeting and forecasting, project, grant and fund management, publications stock management, reporting, audit trails, document management, electronic approvals and supported integration or data exchange with external systems. Includes implementation, configuration, data migration, testing, training, go-live, hypercare, hosting, licensing, support, maintenance, upgrades and exit services.

Develop and implement a tailored work programme addressing skills, enterprise and capability gaps of emigrants who have returned, or plan to return, to live and work in Ireland, fostering and supporting entrepreneurial activity among this group. One single service provider is required.

Provide a maritime data analysis system that captures, collects, stores, searches, queries, visualises and updates maritime big data; analyses maritime risks and identifies or categorises high-risk threats; and produces risk alerts or profiles, periodic strategic overviews and maritime area analyses for border, coast guard and law enforcement authorities.