process

Provide welfare and independent-living technology as ongoing services for residents and staff in homes, institutions and assisted-living facilities. The supplier is responsible for the integrated solution, including an integration platform, monitoring, support and operations; components may also be purchased, and response-centre alert handling may be included. User emergency follow-up is excluded.

Manage, further develop, customise, troubleshoot, maintain and optimise SharePoint Server solutions. Support development and optimisation of SharePoint Online and hybrid SharePoint solutions; Forsvarsbygg operates the underlying infrastructure.

Provide a contact centre system for customer dialogue and case handling for Troms public transport and mobility services. The procurement covers the system and accompanying digital services.

Supply school books, specialist literature and digital learning materials for Lørenskog municipality.

Procure a new hotel data system for the University Hospital of North Norway's patient hotels in Tromsø, Harstad and Narvik.

Consulting assistance for UX services.

Provide ServiceNow consultancy and licences, including operation, maintenance, administration, development and further development; proactive platform, technology and architecture advice; technical-debt remediation; integrations and integration security; coordination and planning; multidisciplinary team collaboration; SLA and support. The service supports Norsk Tipping’s CSM and ITSM use, including case handling, changes and integrations.

Develop and establish a comprehensive, modular trade system replacing the current system and supporting the Guarantee Fund’s grant and performance schemes. Deliver in two phases: crew-based schemes first, followed by vessel-based schemes, with full production setup and handover after phase 2. Provide configurable rules and rates, integrations, secure and traceable processing, user interfaces for internal and external users, document production, applications, decisions, calculations, payments and settlement; include testing, documentation and competence transfer. Provide long-term maintenance, management and further development after takeover.

Consultancy services for IT architecture and developers for product teams, including custom software development, IT services, systems and technical consultancy services.

Hire of one senior project manager to manage the work on the new municipal plan ́s area part (KPA) for Stryn municipality. The project manager shall function as an integrated part of the municipality ́s organisation and have the role of the municipality ́s project manager throughout the planning course. Responsibilities include hiring the planning process, functioning as the municipality ́s project camp, hiring the municipality ́s municipal plan team, assisting with planning consultancy services, being a mentor to the municipality's own plan resources, ensuring progress, quality and implementation ability, and representing the municipality in dialogue with inhabitants, businesses, police officers, regional and state physicians. Estimated scope is 2,000 hours.