Smart Media AS

The contracting authority in the competition is Hadsel municipality. The aim is to procure a modern, user friendly and future orientated system that supports municipal case handling, document capture, archiving, insight, work flow, reporting and secure management of the municipality's documentation. The procurement will include system, implementation, migration, integrations, training, operation/support, security/privacy and further development. Particular emphasis will be put on compliance with the current archive and privacy regulations, good user friendliness, integration with relevant trade systems and Microsoft 365/Entra ID, as well as safe migration and exit options.

Procurement of a custom software system to safeguard the entire value chain within the child protection service, including communication and case handling, document archiving, and user interaction in secure channels.