Flipdish

Design, implement and support an integrated examination management ecosystem for TEG, Maynooth University’s Irish-language proficiency examination and certification service. The platform must support examinations covering speaking, listening, reading and writing at CEFR levels A1–C1.

Supply, maintain and support Citrix DaaS, Virtual Apps and Desktops for approximately 11,000 users, including licensing, cloud services and support for four NetScaler MPX 9200 appliances. Provide priority support, escalation, customer success services, training, professional services and annual health checks as required.

Provide support and maintenance for the Heritage Ireland website and its existing integrations, including incident, request and change management, upgrades, bug fixes, hosting and infrastructure management, technical maintenance, updates and related technical support.

Provide managed support, maintenance, development, licensing, hosting and professional services for NTA’s standalone ServiceNow instances. Scope includes administration, configuration, upgrades, incident and problem management, security, reporting, training, licensing, integrations and transition services.

Provide a leased managed print solution with hardware, software, consumables, maintenance, support and management of any retained existing printers. Supply, install, configure and commission new devices as needed, and collect and decommission replaced printers.

Renew the secure email gateway environment, including the associated software and support services.

Provide a vendor-hosted, community-supported digital preservation archive that safeguards research libraries’ access to e-journals, e-books and digital collections for participating Irish higher education institutions.

Supply and deliver holographic display systems with the hardware and software needed to operate them. Install and commission wall-mounted, table or fully immersive room displays, train users, and provide ongoing support and warranty maintenance.

Provide expert installation, operation and commissioning support for bus ticketing and related equipment, including power and communications cables and mounting poles. Commission buses and conduct acceptance tests, advise third-party providers, manage and implement proofs of concept, and quality-check third-party deliverables.

Provide ICT managed services through a reliable, secure and compliant service model, combining on-site and remote support to operate the contracting entity’s information and technology environment.