Customerly

Renew the secure email gateway environment, including the associated software and support services.

Provide ICT managed services through a reliable, secure and compliant service model, combining on-site and remote support to operate the contracting entity’s information and technology environment.

Provide a cloud-hosted accreditation and certification management software platform for the University of Limerick Business School, including associated services.

Supply, implement and support a dock-door management, messaging and final-mile delivery system for the New Children's Hospital. Functions include dock scheduling, delivery tracking, automated goods identification and routing, returns recording, AGV workflow integration and communication with end users.

Provide support, maintenance and development for the HSE FingerPrint Track and Trace system, which records decontamination and sterilisation processes for theatre tray sets and endoscopes. Support the existing multi-site, on-premises Citrix and Microsoft SQL infrastructure used across HSE-funded organisations.

Provide the Cornerstone platform and required content subscription, including platform and content support and maintenance.

Provide an integrated human resources information system with outsourced payroll and pension management. Include workforce and people management, performance management, time and attendance, and reporting functionality.

Provide a comprehensive managed service for the NTA’s dedicated standalone ServiceNow instances, including support and maintenance, system administration, configuration and development, upgrades and releases, incident and problem management, security and governance, reporting, training, licensing management, third-party integrations, transition services, hosting, and specialist resources or consultancy as required.

Microsoft Dynamics 365 Business Central Support Services

Provision of support services, data validation, calibration and maintenance for some of the instrumentation and associated data streams for Met Éireann's environmental monitoring instrumentation and related infrastructure at Bray Head, Valentia Island. Includes support for programmes such as GAW, EMEP, ICOS and GHG emissions monitoring.