RDI Hub

Provide managed support, maintenance, development, licensing, hosting and professional services for NTA’s standalone ServiceNow instances. Scope includes administration, configuration, upgrades, incident and problem management, security, reporting, training, licensing, integrations and transition services.

Provide support, maintenance and development for the HSE FingerPrint Track and Trace system, which records decontamination and sterilisation processes for theatre tray sets and endoscopes. Support the existing multi-site, on-premises Citrix and Microsoft SQL infrastructure used across HSE-funded organisations.

Provide a maritime data analysis system that captures, collects, stores, searches, queries, visualises and updates maritime big data; analyses maritime risks and identifies or categorises high-risk threats; and produces risk alerts or profiles, periodic strategic overviews and maritime area analyses for border, coast guard and law enforcement authorities.